At Bozzad we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using Bozzad, you agree to the terms of this Privacy Policy.

Information Collection and Use
We may collect the following types of personal information:

Personal Identification Information: When you register or use our services, we may collect your name, email address, phone number, and other relevant details to provide you with our services and enhance your user experience.

Payment Information: We partner with Paystack to process payments securely when necessary. We do not store your card details; all payment transactions are handled by Paystack in accordance with their privacy and security policies.

Bank Information: If you provide bank details for transactions such as refunds or payouts, we will only use this information to facilitate these transactions securely.

Usage Data: We may collect information on how you interact with Bozzad, including your IP address, browser type, device identifiers, and usage patterns.

Cookies and Tracking Technologies: Bozzad uses cookies and similar technologies to enhance your experience, understand how our services are used, and personalize content. You can manage cookie preferences in your browser settings.

Use of Information
We use the information we collect for the following purposes:

To provide and maintain our services, including customer support.
To process payments securely through our trusted payment partner, Paystack.
To personalize your experience and improve our services based on your feedback and usage patterns.
To communicate with you, including sending important updates and notifications related to your account and our services.

We retain your personal data for as long as necessary to provide our services or as required by law. Personal data related to transactions may be kept for a longer period due to legal and financial reporting obligations. If you close your account, we will delete or anonymize your data, unless legal obligations require us to retain it.

Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption: Passwords are encrypted to ensure their confidentiality and security.
Access Control: Access to your personal information is restricted to authorized personnel only, based on the principle of least privilege.

In the event of a data breach that may affect your personal information, we will notify you and any applicable data protection authorities as required by law.

Sharing of Information
We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our services, conducting our business, or servicing you, provided that they agree to keep this information confidential.

Cross-Border Data Transfers: If we transfer personal data outside of your region, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your information.

Legal Basis for Processing
We may process your personal information for the following legal reasons:

Contractual Necessity: To fulfill our obligations to you under our Terms of Service.
Legitimate Interests: To provide you with our services and improve them based on your usage patterns.
Consent: When you provide us with your explicit consent to process your personal information for specific purposes.

Legal Obligations: We may process your data to comply with legal obligations, such as maintaining financial records or cooperating with law enforcement.

Your Rights
You have the right to:

Access and receive a copy of the personal information we hold about you.
Correct any inaccurate or incomplete information.
Request the deletion of your personal information under certain circumstances.
Object to the processing of your personal information.

Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format and request that it be transferred to another service.

Withdrawing Consent: If you have provided consent for the processing of your data, you can withdraw it at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Automated Decision-Making: If we use automated decision-making that affects your rights, you have the right to object and request human intervention.

To exercise any of your rights, please contact us at the address provided below or via your account settings. We may need to verify your identity before processing your request.

Children's Privacy

Bozzad is not intended for users under the age of 13 (or 16 in some regions). We do not knowingly collect data from minors. If we become aware of any such data, it will be deleted promptly.

Cookies and Tracking Technologies

We use cookies to personalize content, analyze our traffic, and improve our services. You can control the use of cookies through your browser settings. Certain essential cookies are necessary for the operation of our platform, while non-essential cookies can be disabled if you choose.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at 10b Itohan Avenue, Off Obafemi Awolowo Way, Ikeja, Lagos, Nigeria.

This Privacy Policy was last updated on 30th September 2024.